ERP Projects always a disaster?
The definition of insanity is doing the same thing over and over expecting a different result. Same for ERP projects?
Far too many cliches in the below. Practically a case study in what not to do. Who cares what the business or users want/need, we have a system to replace, and we’re going to do it quickly.
“…the program suffered because it was driven too greatly from a ‘technology perspective’ rather than one centered on business transformation, it says. This meant there was not enough focus and ownership by leadership of the significant behavioral change required to adapt to the new ways of working imposed by the new ERP system, the report adds.”
My eyes rolled at this:
“The council ERP project also seemed to fail to recognize how schools work. For example, it did not seem to account for school holidays or exam time.”