I’m still here
I need to get back to writing, but it has to be said:
There is absolute free speech, what you’re worried about…is fear of consequences.
It’s a different thing.
Topic
News
A collection of 11 issues
Fixed and fixed properly
This is interesting.
'Exclusive' article on Fortune today explaining how researchers discovered a zero-click attack on MS Copilot which starts with sending an email with hidden instructions (prompt injection). Microsoft have definitely fixed it though
(https://fortune.com/2025/06/11/microsoft-copilot-vulnerability-ai-agents-echoleak-hacking/)
BUT, because I have a memory
Be cautious
Cautionary tale, be careful because of the potential hits to your reputation and customer experience:
Air Canada must honor refund policy invented by airline’s chatbotAir Canada appears to have quietly killed its costly chatbot support.Ars TechnicaAshley Belanger
“Air Canada was seemingly so invested in experimenting with AI that
Sleeper Agent AI?
A long time ago there was once an incident where an application just stopped working. It was quite serious so all hands on deck to find the source of the problem. No changes, no releases, it had stopped working (I hate those ones).
Long story short - old code had
Get the basics right
Doing the basics correctly and consistently is not ‘Sexy IT’. It’s not cutting edge or headline grabbing. In fact, if you don’t communicate ‘Why?’ correctly, it can be seen to be an utter hassle.
But if you don’t get the basics right, it can also grab headlines.
Cost of CoPilot
It’s the weekend. But I needed to sit and read after raking up far too many leaves from the garden today. So, many, leaves.
This is an interesting article as the subject has come up a couple of times in conversation recently.
Microsoft 365 Copilot goes GA with 300
Cloud lock-in
Good. Long overdue. It’ll be interesting to see what the CMA find. Looking at three elements: Egress costs; Savings Plans; Technical barriers to switch.
Microsoft and Amazon face UK regulator investigation over cloud servicesAmazon and Microsoft are both being investigated in the UK.The Verge
Very aware of egress
Actually leaving customers behind
I don’t have any in depth knowledge of SAP. Experience in CRM more than ERP - so the ‘fun’ of linking things together.
But this was an interesting article to read. SAP CEO Klein telling a German User Group (those On-prem annoyed about not getting new innovations) that they
Zoom, AI and Privacy
This is one for EU Compliance folk. How could Zoom think they can get away with an updated terms of service (27 July) that grants them rights to utilise customer data and content - globally? With no opt out? Additionally explicitly stating it could be used for ML/AI training.
Twitter report and SRE
The Twitter Whistleblower Report given by Peiter “Mudge” Zatko makes horrifically fascinating reading.
You can read it here, all 84 pages.
It’s from August but highlights include:
* No SDLC or separate development environments
* Not possible to secure production environments
* No device management or backups
* No privileged access management/control