Gary P Shewan (Page 15)

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British Library report on attack

Very interesting read. The British Library has released its report on their ransomware attack. Hit at the end of October last year and still recovering. Kudos to them for releasing this. Some key systems couldn’t be restored as they were just unsupported or just couldn’t be moved to

You should learn to code

The CEO of Nvidia at the end of last month claimed (again) that there was no need to learn to code. AI would take care of it. Unlike Jensen, I could code - a very long time ago. Oh I could have made money in the noughties if I still

Think of the end

I’m curious. When going through the IT RFP/Vendor selection process you obviously cover contract termination, but how many people ask ‘What if I want to move to a different Vendor?’ What are the technical steps? What are any additional costs? How long will it take? Use a competitor

The centre of the Universe

What’s a good use of ChatGPT? Sometimes it feels a bit vague and magic, or a good way to put confidential data at risk. On a UK IT Leaders call yesterday (Vegas rules) somebody mentioned it was very handy for quick code reviews where there wasn’t any great

Be cautious

Cautionary tale, be careful because of the potential hits to your reputation and customer experience: Air Canada must honor refund policy invented by airline’s chatbotAir Canada appears to have quietly killed its costly chatbot support.Ars TechnicaAshley Belanger “Air Canada was seemingly so invested in experimenting with AI that

Meetings are broken

A long time ago I learned the KT-method from Kepner-Tregoe for problem solving. It came in very handy when running time critical major incidents, but I’ve used it pretty much ever since. When looking at problems and solutions you can develop tunnel vision very easily (SUPER quickly with Technical

More critical thinking needed

This is frustrating. ChatGPT will now remember -- and forget -- things you tell it to | TechCrunchOpenAI’s ChatGPT chatbot is getting a new feature that allows it to remember and forget specific facts and details.TechCrunchKyle Wiggers Tech Leaders really need to start spelling out what things are, and

Have a good think...

Well this is incredibly depressing Why do 80% of men in tech believe women are treated equally?Women in tech dispel a study which saw 80% of men surveyed in the industry saying there is gender parity. Here’s what women think about how things can improve.EuronewsPascale Davies “Some